Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From159US$ /night
Check-in
21Oct2025Select date
Check-out
22Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, Mexico, 77500

Occidental Costa Cancun is a 4-star all-inclusive resort featuring 358 Mediterranean-style rooms, an enormous swimming pool, and a fitness center. The hotel offers varied dining options with four restaurants and a lobby bar, alongside daily activities for guests of all ages.

Rooms & Amenities

Rooms at Occidental Costa Cancun accommodate families with options for connecting rooms and can host up to four individuals. Each room includes a minibar, Wi-Fi, and a private bathroom.

Dining & Services

Dining options include four restaurants offering local and international dishes, along with a 24-hour self-service snack bar. The lobby bar features live music, enhancing dining experiences.

Leisure & Activities

Leisure facilities comprise an extensive swimming pool, a gym with state-of-the-art equipment, and a spa. Water sports such as kayaking and paddleboarding are also offered, plus a kids' club for children's activities.

Location & Attractions

Occidental Costa Cancun is conveniently located near Avenida Kukulkan for shopping and dining. Guests can explore nearby attractions like the archaeological site El Rey and the famous Chichén Itzá pyramid, as well as enjoy easy access to public transport.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Ocean Front or Double Ocean sea view
Max:
2 persons
33 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
Check Prices
Junior Suite Front Ocean View
Max:
2 persons
77 m² 
Bed options:
1 King-size bed
Coffee machine
Bathtub
Check Prices
Double Room
Max:
2 persons
33 m² 
Bed options:
2 Double beds
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 6.1 km
Airports
Isla Mujeres (ISJ) 20.8 km
Cancun (CUN) 21.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
280 m
Blvd. Kukulcan km.5
Galeon Capitan Hook
440 m
Restaurants
Cocoa Grill & Seafood Restaurante
440 m
Blvd. Kukulcan Km 4.5 En Grand Oasis
Las Hijas De La Tostada
2.1 km
Boulevard Kukulcan,166 Hotel Zone

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 10471 reviews
8.2
8.2/10 based on 2157 reviews
#73 of 273 hotels in Cancun based on Tripadvisor
Zoe
United Kingdom, January  2025
8.0/10

I had a mixed experience at the hotel. While the staff was incredibly attentive and made our stay enjoyable, the rooms left a lot to be desired with various maintenance issues. The pool area and activities provided were enjoyable, making for a fun atmosphere. However, the lost reservation and resulting room situation were very disappointing.

Rooms
5.0
The rooms were quite tired and had several maintenance issues; we had to change rooms multiple times due to air conditioning and plumbing problems.
Service
9.0
The service was excellent, with staff being prompt to respond to our repair requests and overall very accommodating.
Location
8.0
The hotel is in a good location, close to the beach and with several activities happening around the pool area.
Dining
7.0
The dining options were decent, with fresh food available; however, the choices were somewhat limited.
Facilities
8.0
The pool area was nice and offered a variety of activities, which was a big plus for overall enjoyment.
Riley
United Kingdom, January  2025
7.4/10

During my stay at the resort, I experienced a range of great features but also faced a few issues. The atmosphere was lively, with plenty of activities and a clean environment. However, the dining options left something to be desired as the food quality was inconsistent, and reservations were a hassle. Overall, the friendly staff and enjoyable experiences made it worthwhile, even if there were some bumps along the way.

Rooms
7.0
The room I stayed in was comfortable and clean, with decent amenities, but there were a few things that didn't work properly.
Service
8.0
Service was generally friendly, with staff eager to help, although there were a couple of communication issues that left me frustrated.
Location
9.0
The location was convenient, with easy access to nearby attractions and downtown, making outings very easy.
Dining
5.0
The dining experience was hit and miss, with some meals being decent while others were quite bland. Reservations became a challenge, often leaving options limited.
Facilities
8.0
The resort had wonderful facilities, including a lovely pool area and good activities throughout the day.
Paul
United Kingdom, November  2024
8.6/10

I had a wonderful stay at this smaller resort, enjoying the peaceful atmosphere and never waiting in line for anything. Our oceanfront room was spacious, clean, and offered a delightful balcony view. The food options were plentiful and varied, making meals a joy, although the Wi-Fi pricing was quite steep. Overall, it's a great value for money, especially with so many enjoyable activities to keep you engaged.

Rooms
9.0
The oceanfront room was spacious and clean, offering a lovely view, though the balcony was smaller than expected.
Service
9.0
The service was always pleasant, and I particularly appreciated the enthusiastic and accommodating staff throughout my stay.
Location
9.0
Located in a quiet area, it was very close to the ferry for Isla Mujeres, making excursions easy and convenient.
Dining
8.0
Dining options were diverse and delicious, with plenty of salads and cold food available at the 24-hour snack bar, though I wished for a bit more variety overall.
Facilities
8.0
The facilities were fantastic, featuring a large, well-kept pool and lovely grounds. I did find it lacking a hot tub, which would have been nice.
Lily
United Kingdom, November  2024
8.8/10

I had such an incredible time at this resort! From the moment we arrived, the atmosphere was so welcoming, and I truly felt at home. Our group had adjoining rooms, which was fantastic for bonding, and the security made us feel safe without being intrusive. The staff were friendly and attentive, especially Sheyla S., who encouraged us to participate in beach activities. However, I felt that the dining options could be expanded, and the pool could be a bit warmer for a more comfortable swim. Overall, it was a memorable stay with many special moments.

Rooms
9.0
The rooms were clean and spacious, with beautiful views of the beach. We enjoyed having the first-floor walkout directly to the beach.
Service
10.0
Service was consistently excellent; staff members went out of their way to ensure we had a great time, even during inclement weather.
Location
10.0
The location is perfect, right by the ferry for Isla Mujeres and also near beautiful beach areas and scenic walking paths.
Dining
7.0
While I enjoyed the fresh ingredients, I found the variety in dining options a bit lacking, especially since I enjoy different food experiences.
Facilities
8.0
The facilities, including the pool and beach areas, were beautiful, but the pool could benefit from being a bit warmer.
Jackson
United Kingdom, October  2024
9.2/10

This hotel experience was fantastic, boasting an excellent location and attentive staff. The rooms were comfortable with delightful views, making it a truly enjoyable stay. Although the dining options were good, having to make reservations early was a bit of a hassle. Overall, it was great value for money, and I left with beautiful memories of my stay.

Rooms
9.0
The rooms offered great views, and I loved the hammock on the balcony, which added a unique touch to our stay.
Service
10.0
The service was exceptional, with staff always attentive and eager to help, enhancing the overall experience.
Location
10.0
The location was perfect, right by the beach and convenient for main attractions, making it easy to explore.
Dining
8.0
I found the dining options varied and satisfying, although the need for early reservations for the specialty restaurants was slightly inconvenient.
Facilities
9.0
The bar and snack options available 24/7 were a hit, offering a nice variety for guests at all hours.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates
Check-in
21Oct2025Select date
Check-out
22Oct2025Select date
Rooms and Guests2 Guests, 1 Room